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How Tax Accounting company is focusing on team grow

Innovative Problem Solving Training

"Leading a happy life is not about having few problems, or none at all, but about overcoming them."
- Carl Hilty - quote from Simplify Tax website

If you ever wonder how Design Thinking principles can be applied within a Tax Accounting company, this is a good example of it!

Simplify Tax team is continously focusing on individual grow and improving way of working. They started with an experiment (process prototype) related to interruptions and valued outcome.

It was an amazing outcome after tree months of experimenting to see the results through a retrospective opportunity created by their leader, Mag. Dimitar Zlatev.


The innovative training was focusing on how to solve problems in a structured way, inspired from Design Thinking principles and also from Training from the back of the room methodology.

While practicing through games and different specific use cases, the team was confident at the end to commit to action points in order to continue in daily job what they practiced.

Image by Mika Baumeister
Flowers on Wood




They also chosed to create pair coaching teams to follow up on the action points together in their team and become better week by week.

It was a chance for me to be guiding a team which is usually focusing on numbers, documents and busy clients and see the team members focusing instead on how to grow, how to improve working together, try new ideas and bring forward the valued outcome of the company.

Thank you for all your determination!

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